Frequently Asked Questions
Everything you need to know about your FitFeast journey.
How are the meals packaged to ensure freshness?
All FitFeast meals are vacuum-sealed and shipped in insulated boxes with non-toxic gel packs to maintain a refrigerated temperature throughout transit.
Are your ingredients organic and locally sourced?
We prioritize sourcing from local farmers and use organic produce whenever possible to ensure the highest nutritional density and flavor in every bite.
What is the deadline for modifying my weekly subscription?
You can pause, skip, or modify your meal selections through your account dashboard until 11:59 PM EST every Wednesday for the following week's delivery.
Do you cater to specific dietary restrictions like Keto or Vegan?
Yes, our menu features dedicated filters for Keto, Vegan, Gluten-Free, and High-Protein diets to help you find meals that align with your fitness goals.
How long do the meals stay fresh after delivery?
Our meals are designed to stay fresh in your refrigerator for up to 5-7 days. Each container is labeled with a specific 'Enjoy By' date for your convenience.
What should I do if my delivery is delayed or damaged?
If your order arrives late or the packaging is compromised, please contact our support team within 24 hours with a photo of the box for a full refund or replacement.